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I Can’t Delete My Old TikTok Account Because I Lost Access to My Email and Phone Number

April 26, 2025 9:59 AM309

I am extremely frustrated with TikTok’s support process. I have an old TikTok account that I no longer use, but I have completely lost access to it. The problem is that the email address linked to the account was deleted, and my phone number has also changed. I don’t have any way to log in to manage or delete the account myself.

I contacted TikTok Support and explained the situation, even offering to provide a government ID or any other necessary verification to prove my identity. However, the response I received was completely unhelpful — they told me to log in and delete the account from the settings. How am I supposed to do that if I can’t even access the account in the first place?

This is unacceptable. I need TikTok to take this matter seriously and help me close my old, unused account properly. I am ready to provide any required verification. Please fix this issue urgently — users deserve a real solution, not copy-paste responses!

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