Ticketmaster hasnt allowed to buy international concert tickets online in Turkey so we had to buy 14 july Madrid Metallica tickets on viagogo. But we couldnt get the tickets because the ticketmaster dont send a code to a Turkish mobile phone. We went to Madrid only for the concert after travelling hundreds of kilometres it was such a terrible experience. We complained them and wanted to inform their wakness they only manipulated and didnt care or give due.
We bought round-trip tickets for my wife for March 20 (Munich-Istanbul) and April 13 (Istanbul-Munich) using a €480 travel voucher we received, paying only €230. Due to an emergency, we needed to change these flights to a week later. However, this is where the nightmare with Turkish Airlines custome...
I bought a ticket using their platform and quickly paid for it through a wire transfer. I have the proof of payment. Unfortunately, I haven't received any response, solution, or refund from the company. I on the other hand without my ticket and suffering a financial loss. the level of their lack of ...
We purchased 5 tickets from Turkish Airlines for the Istanbul - Nevsehir flight. Despite the payment being made and the money being transferred from our account to Turkish Airlines' account, we only received 4 tickets in our email. When we noticed that 1 ticket was missing, we contacted Turkish Airl...
I had a terrible experience with Turkish Airlines. I can’t log into my account because the authentication SMS never arrives at my phone number, which I’ve been using for over 15 years. I haven’t changed my number or done anything that could have caused this issue. I was abroad in a foreign country a...
Despite arriving at the airport 1 hour before my 07:40 AM flight on 13.08.2023 with reservation code VY73GM from Turkish Airlines, I was unable to check-in due to a few counters being open and the heavy crowd. They told me the flight was closed and directed me to the sales office, where many others ...
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