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The North Face Warranty Claim Denied - Shoes Leaking Despite 2-Year Warranty

The North Face Warranty Claim Denied - Shoes Leaking Despite 2-Year Warranty
The North Face Warranty Claim Denied - Shoes Leaking Despite 2-Year Warranty
The North Face Warranty Claim Denied - Shoes Leaking Despite 2-Year Warranty
Zübeyr
February 29, 2024 11:13 AM61

I am not satisfied with my recent purchase of The North Face shoes, which include a 2-year warranty. Even though the shoes were supposed to be waterproof, they began soaking up water before the warranty expired, and deformities started to show. I sent the shoes for inspection to the company twice, waiting for 20 days each time. On both occasions, I received written notification that the wear and tear were considered typical, and the request for repair or replacement was rejected. Furthermore, this product, which should come with a warranty, has become deformed and is now absorbing water. I kindly ask for a replacement for the product before the warranty runs out.

Zübeyr
Zübeyr
March 17, 2024 4:19 PM

Unfortunately, no response has been written yet; they do not care about the consumer at all.

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