I'm concerned about Temu's access to financial information when making purchases, can Temu access my bank account?

On November 16, 2025, I joined the “Hat-Trick” campaign on the Temu mobile app through a gift link sent by a friend. I selected six items and confirmed my choices, and the app played animations for each one. However, when it came to the final package, the progress stopped at 90%, and I was told that...

On October 5, I placed an order on Temu with order number PO-203-07104172119671798, where I was prompted to select a lace-detailed jumpsuit for women and a fleece blanket as gifts, and I completed my order. However, after checking my card transactions, I noticed that ₺1,034.80 had been withdrawn wit...

On September 18, 2025, an order with the number PO-203-13208544707194071 appeared in my Temu account. However, I never confirmed or placed this order myself, and I suspect that someone may have accessed my account without authorization. The transaction also appears in my order history. A total of ₺...

On September 29, 2025, I placed an order worth ₺2,145 through Temu. Between October 1–6, the credit amount was loaded into my account, but now my credit balance no longer appears. The phone number linked to my order is 05419294***. I completed my payment smoothly with a credit card. Since I could no...

On July 23, 2025, I placed an order through Temu with the number PO-203-19469739281270318. Although I canceled the order, the amount of ₺1,874.54 was still charged to my card (QNB Enpara). I was informed by Temu that the refund would be processed within 5–14 days. However, despite this period having...

I made a purchase from Temu and paid with my credit card. Nevertheless, upon reviewing my bank app, I observed that the amount charged was not the same. I inquired with the bank and they explained that the discrepancy was a result of currency exchange, as the transaction was conducted in USD. Prices...

I previously made several purchases from Temu using my credit card. Some time later, I received alerts from my bank’s mobile app indicating that Temu attempted to charge my card without my knowledge or consent. At first, the transactions failed due to an incorrect CVV2 security code, so I assumed it...

I took part in Temu’s so-called “Free Gift” campaign and followed every instruction they gave. I selected the free item bundle as instructed—four gifts at ₺0, all within the limits they claimed. I also invited many friends, as required by the program. At one point, it told me I needed to complete 11...

I was about to place an order on Temu when I encountered a serious issue regarding the tax charges. The app mentions that a 60% tax will be applied, but when I proceeded to the payment page, the tax added was almost 100%, even 101% in some cases. This is highly misleading and feels like an intention...

I feel utterly deceived by my experience with TEMU. I was promised a gift for registering four new people, but after fulfilling that requirement, I received nothing. I even went the extra mile and registered seven people, thinking that might help, but still no reward came my way. Every time, the app...