Telenor SIM Lost – Request for New Connection in My Own Name

2

I have been using Telenor services since July 2019. In August 2025, my mobile phone and the Telenor number registered to me were lost, and since then I have been left without a personal phone line or email access. At the moment I am only able to communicate using my husband’s mobile number, which is registered in his name, and we use PTCL WiFi at our home in Sheikh Malton Town, Topi, Swabi, Pakistan. Because of the loss of my phone and number, I cannot use my own Telenor line or manage any services linked to it. I want Telenor to help me by providing a completely new connection in my own name so that I can again have a personal, active number and use mobile services without depending on someone else’s phone. I kindly request that my situation be checked and that a new Telenor connection be issued to me as soon as possible, and I would like to be informed about the steps I need to follow and any documents required.

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