Tefal Motiva Thermos Smell Problem, It Smells Like Rotten Mushroom
I have a Tefal brand Motiva model thermos, it is about 1 year old. My rarely used thermos had a strange mushroom-like smell the last time it was used. No matter what I do, it does not go away, washed it well wth many different detergents but still the smell persists. I did not put anything in the thermos other than water and tea, and I cleaned it after each use, so why it developed this disgusting smell I don't know. I need an explanation also help about this. It's good quality, there has to be a reason.
Dear Customer, We would like to inform you that the necessary investigation regarding the matter will be conducted, and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Sincerely, Groupe SEB Customer Communication Center
Dear Customer, We would like to emphasize that customer satisfaction has always been our priority at Groupe SEB. The follow-up process regarding the issue you shared on Şikayetvar.com has been initiated. To ensure that the experience you had is turned into satisfaction as soon as possible, we will complete our necessary investigations and contact you as Groupe SEB Customer Communication Center. Best regards, Groupe SEB Customer Communication Center Call Center E-mail:
There has been no response provided to me.
No one is looking for or contacting anyone; it's all a deception.
Dear Valued Customer, As Groupe SEB, we would like to emphasize that customer satisfaction is always our priority. The follow‑up process regarding the issue you shared on Şikayetvar.com has been initiated. To ensure that your experience is turned into satisfaction as soon as possible, we will complete our necessary investigations and contact you as Groupe SEB Customer Communication Center. Sincerely, Groupe SEB Customer Communication Center
