I have a Tefal brand Motiva model thermos, it is about 1 year old. My rarely used thermos had a strange mushroom-like smell the last time it was used. No matter what I do, it does not go away, washed it well wth many different detergents but still the smell persists. I did not put anything in the thermos other than water and tea, and I cleaned it after each use, so why it developed this disgusting smell I don't know. I need an explanation also help about this. It's good quality, there has to be a reason.
Last year, we invested in the Tefal Ingenio series for our trousseau, driven by our trust in the brand. Unfortunately, we didn't have the chance to try them until recently, and we are disappointed to report issues with two of the pans, especially the wok pan. When we use the wok pan to cook, an unpl...
I bought a Tefal FW2018 Easy Fry & Grill & Steam+ oil-free fryer from Media Markt on November 19, 2023. That night, we tried using it, but it made so much steam, like when water boils in a kettle. After we took out the device, we found water inside, making puddles around the lid. We also use the sma...
Hello, I am using a new model pan from Tefal. I would like information about an issue I encountered while washing it by hand. How is something like this even possible? The surface of the pan is peeling off. I bought this product trusting the Tefal brand and expecting high quality. It’s very upsettin...
During the month of May, I purchased a Tefal 9845 Ultimate Pure steam iron. Today, the automatic light turned on, and the iron's heating performance was noticeably worse than usual, with the appliance failing to heat at all on occasion. How is it possible that a brand-new iron could have such issues...
I got the Tefal Easy Fry Grill & Steam 3-in-1 air fryer last week. When you use the air fry or grill modes, you'll see a droplet symbol with an exclam...
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