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Tefal Pan I Bought Started Peeling - I Will Take Legal Action for Health Risk

April 6, 2025 2:34 AM38

Hello, I am using a new model pan from Tefal. I would like information about an issue I encountered while washing it by hand. How is something like this even possible? The surface of the pan is peeling off. I bought this product trusting the Tefal brand and expecting high quality. It’s very upsetting to see this kind of defect in such a short time. This poses a risk to human health, and I will take legal action against you for it. Also, for your information, the request and complaint section on Tefal’s official website is not working.

April 11, 2025 4:36 PM (5 days after complaint)

Dear Customer, As the Groupe SEB Customer Communication Center, we wanted to contact you regarding the issue you shared on the Şikayetvar.com website. We were unable to reach you using the current contact information provided on the site. We would like to get detailed information about the issue and assist you. You can reach us at the Groupe SEB Customer Communication Center (09:00-18:00). We will assist you as soon as possible. Sincerely, Groupe SEB Customer Communication Center

Sennur
December 9, 2025 4:18 PM

No one has called until today, they are uninterested.

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