I bought a set of pans from Tefal during their Mother’s Day sale, thinking I was scoring a good deal from a brand I trust. It’s been 15 days, and I still haven’t received my order. I reached out to customer service four times, and every time I was told they were looking into it, but nobody ever got back to me. I honestly didn’t think a company like Tefal would be this quiet and indifferent. I'm really curious why you can still buy stuff online that's out of stock. This experience has really disappointed me, and I’ve decided—this will be the last time I shop online with Tefal.
I recently bought this Tefal Ingenio Ceramic set online from the N11 website. When it finally arrived, I noticed that it wasn't in its original packaging but rather in Tefal's opened box. Initially, I didn't really pay much attention to it, but upon closer inspection, I noticed that the inside of th...
Approximately 8-9 months ago, I purchased the Tefal brand's steam boiler iron. Unfortunately, the water tank of the iron broke due to my mistake, and I contacted the service center to place an order for a replacement. They assured me it would be available within 15 days, but it's been about 1.5-2 mo...
Three days ago, I bought the Tefal Daily Cook stainless steel cookware set. After purchasing it, I boiled milk in two of the pots, and in both cases, the milk burned at the bottom. The base is extremely thin, which makes it unsuitable for delicate cooking like boiling milk. I followed all the usage ...
In 2022, we purchased a 6-piece cookware set from Tefal. Within just 2–3 years, two of the pans completely separated from their bases—as if they were glued together with cheap craft glue. When we took them to the service center, they said the warranty had expired in December 2024, so they couldn’t h...
My Tefal Hard Titanium ×6 pan, which I bought in June 2019, has some issues with the inside. It looks like there are bubbles and peeling, probably because of a problem during manufacturing. When I reached out to the official Tefal service in Beylikdüzü, they told me that the warranty had expired and...
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