Brand New Tefal Iron Leaks Excessively
I bought a Tefal iron from Trendyol. After only a few uses, the iron began to leak an excessive amount of water from various places. Although I have the warranty document, I discovered that the nearest authorized service center is quite a distance away from where I am. I'm unsure of how to get in touch with them. We opted for the Tefal brand, however, we encountered an issue with the iron as it began to leak water quite noticeably shortly after we began using it. I'm patiently waiting for help from the authorities.
Dear Customer, We would like to inform you that the necessary research on the subject will be conducted and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Best regards, Groupe SEB Customer Communication Center
I bought it through Trendyol and it leaks water from everywhere. The authorized service is in Muğla, which is the closest, but I live in Marmaris. I have a warranty certificate, you can examine the product. However, I don't know what I will do without an iron during this period. We trusted Tefal and bought it, but it's very wrong to leave the customer in such a difficult situation.
Dear Customer, We would like to state that customer satisfaction has always been our priority as Groupe SEB. Regarding the issue you shared on Şikayetvar.com, necessary guidance has been provided by our Groupe SEB Customer Communication Center by contacting you. We will be happy to assist you again. Best regards, Groupe SEB Customer Communication Center
Dear Customer, As Groupe SEB, we would like to emphasize that customer satisfaction is always our priority. If you have any questions, you can contact us. We will be happy to assist you again. Best regards, Groupe SEB Customer Communication Center
