I bought a Tefal iron that began to leak water and lose heat after it initially heated up. To resolve the issue, the recommended course of action was to disconnect and reconnect the device, which would restore its ability to generate heat. Upon taking the iron to the authorized service center, they promptly notified me of a faulty main circuit board that required replacement. However, even though I gave them the iron, I've been waiting for the faulty part to arrive for 3 weeks now. They are adamant about me continuing to wait for the spare part instead of granting my request for a new iron. They claim that there is a legal repair period of 20 days.
Approximately 8-9 months ago, I purchased the Tefal brand's steam boiler iron. Unfortunately, the water tank of the iron broke due to my mistake, and I contacted the service center to place an order for a replacement. They assured me it would be available within 15 days, but it's been about 1.5-2 mo...
A few months ago, I purchased a Tefal iron that has been nothing but trouble. It has been sent to Tefal's authorized service center, Ata Elektronik in İzmir, three times. Each time, it was returned with the claim that there’s “no issue.” However, the iron clearly leaks water abnormally, as shown in ...
I have a Tefal GV7830 steam generator iron. Recently, the "no water" indicator started turning on, and the iron stopped heating, even though it had water in it. Occasionally, the issue would resolve on its own. I took it to the authorized technical service, where they informed me that a cable betwee...
On June 17th, I purchased a Tefal steam iron from the Metropol store, and it began leaking water within a week. When I called customer service, they suggested several checks, but the problem worsened. I took it to the service center, and they returned the product after a few days with no documentati...
On June 16, 2025, I purchased the Tefal Pro Express GV9812 steam iron, expecting a high-quality product. Unfortunately, after just the second use, the...
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