TEB Bank issues a credit card when you are a salaried customer, but as soon as you stop receiving your salary through them, they charge an annual fee without any notice. When I requested a refund, they demanded that I guarantee not to close the card for another year. Then, once that year is up, they’ll charge the fee again. They make credit cards feel like a necessity and then forcibly take people’s money. I’ve clearly stated that I want a refund and wish to cancel the card, but they refuse to accept my request. I expect a proper response to my demand.
As a salary customer of TEB Bank, I can confidently say this bank has only caused me regret. Despite having no outstanding debt, a block was placed on both my overdraft account and my credit card. I have always made my payments on time and expected a more reasonable approach. I went to the bank, and...
As a TEB Bank salary customer, I provided the necessary documents about a month ago to become a salary customer. The bank representative filled out the required paperwork and indicated that a credit card would be sent to me. However, I was assured that there would be no charges for this card and tha...
I recently attempted to close my credit card, account, and debit card with TEB Bank. I initiated the credit card closure through mobile banking and received a notification that it would be closed within a week. However, the virtual card remained active, and I never received confirmation of the closu...
TEB Bank blocked my KMH account and TEB credit card without informing me, even though there is no delay on my part. I spoke to five different customer representatives, and each gave me a different explanation—none of them could clearly identify the reason for the issue. They initially told me to pay...
TEB Bank places a hold on my credit card for ₺1200, which is just €26, even though I use the card abroad and have a low limit. Even the slightest delay results in a hold, regardless of any promise to pay. They cause hardship without any legal right to do so. It's unbelievable that such a large bank ...
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