Hello, we purchased a prepaid New Year’s Eve package with accommodation included through Tatilox. However, at the property, there was no hot water and the air conditioning was not working, even though we paid specifically for a room with a fireplace. We left the property without receiving any service at all, and our New Year’s Eve was completely ruined.
Adamkayalar Holiday Hotel did not refund the full amount, and Tatilox has not refunded our prepaid payment either. We are victims of this situation.
We paid for a two-night stay at the bungalows with code 3106 located in Hayat/Samandağ, booked through Tatilox. We checked in on the evening of January 29, 2025. The hotel was cold, the service was nonexistent, and the staff did not provide any information at all. Not even drinking water was left in...
We made a room reservation at 33 Bungalows Mersin for check-in on October 11 and check-out on October 12. We completed the reservation through the Tatilox website and paid a total of $508, with part of the payment made by credit card and the remainder by bank transfer. During our stay, the electrici...
Between 26–28 December, I made a reservation via Tatilox to stay at OtelOX Sinap Bungalov, located in Sinap Plateau, Erdemli, Mersin (Reservation No: DC4E8227). As I was travelling from abroad (the UK) to Turkey with my family, I chose this reservation trusting the Tatilox brand. The payment was tak...
During the recent holiday, the motorhome we rented through Tatilox completely ruined our vacation due to multiple problems, missing items, and mechanical failures. Tatilox did not take any action to address the situation. When we filed a complaint on Şikayetvar, they tried to offer a free vacation i...
On October 31, 2025, at 4:30 p.m., I checked into Çamlıdere Thermal Hotel through a reservation I made on HalalBooking (Reservation No: 4959846). During my short stay, I found that the meals and complimentary offerings were inadequate, there were no available activities within the hotel, and overall...
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