During the recent holiday, the motorhome we rented through Tatilox completely ruined our vacation due to multiple problems, missing items, and mechanical failures. Tatilox did not take any action to address the situation. When we filed a complaint on Şikayetvar, they tried to offer a free vacation instead.
We then applied to the Consumer Arbitration Committee, and we won the case. A decision was issued stating that Tatilox must refund the money we paid. However, during our conversations with Tatilox representatives, they claimed they would issue the refund but then started delaying again, just as they did at the beginning.
Before proceeding with legal enforcement, I am posting this complaint here one last time as a formal warning.
We made a room reservation at 33 Bungalows Mersin for check-in on October 11 and check-out on October 12. We completed the reservation through the Tatilox website and paid a total of $508, with part of the payment made by credit card and the remainder by bank transfer. During our stay, the electrici...
On July 14, 2025, I made a reservation at Bulut Doğa Evleri, but the name of the property was not disclosed to me in advance. No contact phone number was shared either. They said “we’ll send the location,” but the location they sent was completely unrelated, showing a place in the middle of the moun...
Hello everyone. Recently, we wanted to rent a private pool bungalow through a website called Tatilox. They presented us with several options and told us the location would be Hatay, Arsuz, which we accepted. We agreed on a price of $476 for two nights. Later, they said we needed to add an extra bed ...
Between 26–28 December, I made a reservation via Tatilox to stay at OtelOX Sinap Bungalov, located in Sinap Plateau, Erdemli, Mersin (Reservation No: DC4E8227). As I was travelling from abroad (the UK) to Turkey with my family, I chose this reservation trusting the Tatilox brand. The payment was tak...
About one week ago, I made a reservation through Tatilox for a bungalow located in Defne, Hatay, with check-in on August 13, 2025, and check-out on August 15, 2025, under reservation number ABEBA303. However, on the morning of August 13, 2025, I was informed that the bungalow had been sold or rented...
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