Tashan Win App Withdrawal Pending

I am writing regarding a serious problem I am facing with the withdrawal process on the Tashan app. Yesterday I initiated a withdrawal of 7,000, but since then the withdrawal is just showing as in process and the money has not been credited to my bank account. This is my first time trying to withdraw from the Tashan app, and the system has not completed the transaction or given any clear update. I also tried to reach your customer service, but it is unavailable and I have not received any support or explanation about the delay in my withdrawal. I request that you urgently resolve the issue with the withdrawal system on my account and ensure that my 7,000 is either credited to my bank account without further delay or that you provide a clear and prompt solution.