Tango App Withholds $159 Coin Redemption Payout via Payoneer
On September 6, 2026, I redeemed my coins on the Tango app and requested a transfer to my bank account. On the app, the transaction shows as completed for $159 via Payoneer, but the amount equivalent to around $159 has still not credited to my bank account.
When I wrote to support regarding this issue, I was informed that the funds would be deposited into my account within 5 business days. However, even though more than 5 business days have passed, there has been no activity in my bank account, nor has Tango provided any additional updates.
I am suffering hardship because my funds have been left in limbo for so long and no resolution has been offered despite the given timeframe having expired. I demand that the relevant payment be immediately credited to my bank account and that a clear explanation be provided regarding why the process was delayed.
Progress
I would like to share my complaint about the withdrawal issue I am experiencing with the Tango app. On the 25th, I submitted a withdrawal request of $54 to my bank account, and I was told it would be reflected in my account within 5 business days. However, despite the stated time having passed, the money still has not been transferred to my bank account.
Even though my transaction history shows my withdrawal request as completed, no payment has reached my bank account. I am suffering due to the prolonged delay and the uncertainty caused by this situation.
I request that this payment be transferred to my bank account as soon as possible and that I receive a clear written explanation regarding the reason for the delay.
