I've been having some trouble with my shipment (80220180711683) from Sürat Kargo. It's been stuck at their Ankara Beypazarı branch for about a week now and there hasn't been any progress. Whenever I make a call to inquire about the delay, they consistently attribute it to a high volume of orders and show no initiative in actually sending my package. I took the initiative to file a complaint, hoping it would lead to some action, but unfortunately, there has been no change. It's really annoying to be kept in the dark without any clear answers or solutions. I would like to receive my shipment as soon as possible, and I am simply requesting the standard service that was initially promised to me. By now, I'm uncertain about any other possible actions to make them acknowledge the seriousness of my problem.
My shipment with Sürat Kargo, tracking number 37219173262101, has not been delivered for nearly two weeks. I’m located in Sultanbeyli, Istanbul, and my package is currently at the Sancak Branch. Every day, I receive a message saying “out for delivery,” followed by another saying “you can pick it up ...
I recently had an issue with Sürat Kargo that has left me very upset and dissatisfied. My package was collected by the Gürsel branch on September 2nd, and the next day, it was marked as out for delivery by the Çamlıca branch. However, it wasn’t delivered, and I didn’t receive any updates. I patientl...
On December 27, my supplier in Istanbul shipped my products, but it has been a week, and my package is still sitting at the Sürat Kargo Branch. I waited on hold with the main office for 32 minutes the first time and 42 minutes the second time but couldn’t reach anyone. I then contacted the call cent...
My shipment with tracking number 10076492512412 sent via Sürat Kargo has not been delivered for over a day, despite being within Istanbul and only 100 meters away from the Denizköşkler Branch. Since the morning of October 17, 2025, my package has been waiting at the branch without any delivery attem...
I am extremely disappointed with Sürat Kargo. I’m still waiting for my package that was sent from Istanbul on 12.12.2024. It hasn’t arrived yet, and today is 18.12.2024. As of December 14, 2024, the tracking system indicates that it is stuck at the Diyarbakır transfer centre with no updates. I’ve re...
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