My package has not been delivered to me for two weeks. The estimated delivery time has passed by nearly two weeks. When I try to contact Sürat Kargo’s customer service, I cannot reach them. Their customer service fails to do its job. When I enter my tracking code, it shows that my package is at the transfer center, but when I contact the branch, they tell me that my package has not yet reached the transfer center. Sürat Kargo is a company that lost my package. Sürat Kargo represents irresponsibility, not trust. I demand a refund of my money and for the Sürat Kargo company to shut down, as they make money by misleading people. Sürat Kargo, with its service, managers, and staff, is deceitful!
My package is lost. They said they would get back to me, but they haven't. Customer service said they would inform me about my package within three days, but I have not received any response. This is nothing but stalling. I think they are doing this because I will ask for my money back. Please contact me, I am tired of this situation.
For the past two weeks, my package has not been delivered due to the awful service of this Sürat Cargo branch. They send vague messages at odd hours claiming the package is “out for delivery” but never call or attempt to deliver. They leave notes saying, "We arrived, couldn’t find the location," yet...
Sürat Kargo, a company that boldly advertises “1-day delivery,” has failed to deliver a local shipment within 3 days—and it’s still not here. They received the package on April 9 and now have the audacity to claim delivery will happen on April 14. A package traveling within Istanbul could have arriv...
The product I ordered through Trendyol was supposed to be delivered by Sürat Kargo, but my package was lost. Neither Trendyol nor Sürat Kargo is taking responsibility for processing the refund. My package was lost at the Sakarya transfer center, and Sürat Kargo’s Kocaeli branch has provided no solut...
Sürat Kargo has lost two of my shipments, and the promised compensation remains unpaid. Despite being assured a resolution within 45 days, the compensation process has stretched to 90 days. My numerous attempts to seek updates and answers have been met with silence. Customer service initiates a comp...
Sürat Kargo lost my package, and after a lot of effort, I completed all the procedures for a refund. They said they would pay me back, but it's been three months and I still haven’t received the payment, nor have I received any response. Now I can’t even reach them. My shipment, with tracking number...
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