On the Supertotobet website, while playing Big Bass Bonanza 1000, I won 100 Free Spins from a ₺2 bet and completed the 15x wagering requirement exactly as stated in the promotion terms. After that, I deposited $7 and earned a total of $14 in winnings. However, when I submitted a withdrawal request, my winnings were unfairly reset to zero.
I was told that my last five transactions were considered “event bonuses,” and therefore I had no withdrawal rights. But this rule is not stated anywhere. Moreover, I made a deposit four transactions earlier and had already fulfilled the bonus wagering requirements. There was no prior warning or notice that the promotion or my balance could be canceled this way. The customer representative offered no solution and said my balance would not be restored.
This isn’t the first time I’ve faced such a situation — it happens to me roughly once a month. My username is an**.* I request that my $14 balance be reinstated to my account immediately.
I participated in a bonus campaign on Supertotobet, hoping to enjoy the promotion and earn some extra winnings. I followed all the instructions carefully, played for hours, and managed to win a good amount. Before proceeding, I even asked customer support exactly how much I needed to wager and how m...
I used a promo code on Supertotobet and clarified the terms with their live support before proceeding. They explained that if I brought my bonus balance to ₺1,000, deposited ₺100, and waited two hours, I would be eligible to withdraw ₺500. I specifically asked if any of my last five transactions wou...
I was playing slot and live casino games on Supertotobet1918.com and built my balance up to ₺6000. When I tried to withdraw my winnings, the system told me I had to wait 45 minutes before making a withdrawal. I waited patiently, but when I logged back into my account after the time had passed, I was...
I deposited ₺500 into my Supertotobet account and started playing. After some time, I was repeatedly logged out of the site, and my balance would disappear and reappear. I kept re-entering to monitor the issue, and eventually, my balance reached ₺1826. I was just about to submit a withdrawal request...
