There’s no internet with Superonline. Even though it was extremely difficult to reach the phone number supposedly assigned for reporting technical issues, they still didn’t provide a solution. Every step has been tried one by one. I even restarted the system multiple times and reset the modem, just in case. They kept saying they would get back to me, but no one ever did. There’s no problem with the modem or the devices, yet there’s still no internet. I keep using up my mobile data. Not being able to receive a basic internet service consistently might only be acceptable in a tribe that hasn’t yet emerged from the jungle, but apparently, this is the reality. I truly don’t understand what Turkcell is even doing.
I have been a Turkcell Superonline internet customer for a long time. For weeks, I have been experiencing serious problems with my internet connection. I have called customer service multiple times, but every time I am told “the teams will come” or “the problem is with Türk Telekom,” and nothing is ...
I subscribed to the Turkcell Superonline campaign, which offered 2 months free for online applications, and had internet installed at my home. However, since the day it was set up, I have not been able to use the internet at all. There are constant technical issues, and Turkcell has not been able to...
I use Turkcell Superonline, but since Saturday, my internet connection has gone away, I thought it was a simple infrastructure problem at first, but it became a problem that cannot be solved day by day, I created a fault record, they said the teams will contact you, no one contacted when I talked to...
Turkcell's internet is not working properly and is extremely slow. We call every day, but there is no solution. They charge a fee to create a cancellation request or a trouble ticket. We are paying for an internet service that we cannot use. It is so slow that we cannot even access WhatsApp. There i...
Comments