I’ve been trying to regain access to my 10-year-old Clash of Clans account and have reached out to Supercell’s support team. Unfortunately, they’re only responding to my messages once a day, they aren’t addressing my issue, and their customer service has been terrible. I’ve provided all the necessary proof, but they keep coming up with excuses to cancel the recovery process. This policy is really frustrating, and at this rate, it’ll take me a month to recover my account, if at all.
Supercell locked my Clash of Clans account, and they won’t provide the code to unlock it. I reached out to them for help to recover my account, but instead of assisting me, they put a lock on the account I was trying to recover. I’ve been trying to fix this for two days, but it’s only gotten worse. ...
I’ve been playing Supercell games for years, and now I’ve lost access to my account—not because I forgot my info, but because no one at Supercell is helping. I still have all the correct details: account ID, game history, email, and even device information. But despite submitting accurate answers, t...
Someone gained access to my Clash Royale account, so I contacted Supercell Support for help. Instead of assisting me in recovering my account, they locked it and now require verification. I provided all the requested account details accurately, yet the automated Supercell bot keeps saying they canno...
After switching phones, I lost access to my email information linked to my Supercell account. Since February 25, 2025, I have reached out to Supercell multiple times, but every time, I was told someone would get back to me. However, no one has responded. I provided my associated email address and ex...
I lost access to my Supercell account because it was tied to my broken phone. I still have all my account details, including my phone number and email, yet Supercell refuses to provide me with the necessary recovery codes. They even asked for my App Store purchase receipts, which I provided, but aft...
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