I Face Email Change Error on Brawl Stars — “New Device Detected” Issue

Ersin
Supercell
105

I’ve been trying to change my email address in the Brawl Stars game on my iPhone 11 for about a month now. Since September 25, I’ve attempted this many times, but every time I try, I get the message: “We noticed you’re using a new device,” and the process fails. I also tried changing my email on different devices and internet connections, but the result was the same.

During this process, I attempted to contact the Supercell support team, but they haven’t provided any assistance. I’ve recently made payments on this account, and I’m now concerned about its security.

I live in Bursa, and I’m requesting help from Supercell to successfully change my email address and secure my account.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Supercell changed the email linked to my Clash Royale account without consent, how can I regain access?

33 Complaint

Supercell changed my Clash of Clans account email without my consent, how can I recover it quickly?

42 Complaint

Similar Complaints

Brawl Stars Won’t Let Me Change My Player ID Again on Android

Nilda
Supercell
63

I want to change my player ID in Brawl Stars, but the game will not allow me to do so. I play on an Android device, and ...

Brawl Stars Verification Code Not Working

Taha
Supercell
90

I keep experiencing issues while trying to link my Brawl Stars account on my Tecno phone. On November 13 and 14, 2025, I...