I have been unable to use my StarMaker account for about two months because my ID appears to be restricted on my device. My StarMaker ID is 100112165*** and I am trying to log in on an Android phone, but I cannot access the account due to the device/ID problem. Until this issue started two months ago, I was using my account normally, and since then I have not been able to use StarMaker properly. I have not yet been able to reach your customer support through any channel. I kindly request that you remove the restriction on my StarMaker ID, unlock the device limit, and allow me to log in again on my current Android phone so that I can continue using my account without any problems.
Please unmute me.
I am a StarMaker user, and I have not been able to access my account for about two months, since I changed my phone. I forgot my login ID and therefore cannot log in to my account, even though I have my SID information with me. Before changing my phone, I was logging in without any problems, but now...
I have been using the StarMaker application on my Android device, and as of today I am no longer able to find or access my old account. When I open the app, my previous account does not appear, and I am unable to log back into it. I still have access to the phone number and email address that were...
I am a Starmaker user, and my account with ID 100137530268 has been restricted from entering party rooms and live rooms. Whenever I try to join, I receive a message stating that my account is disabled from accessing party rooms. This issue began after I deleted my previous account, which was registe...
A family member of ours received an access ban on their StarMaker account and device months ago, for a reason even they do not know. Despite submitting multiple complaints, no representative has provided any explanation about what happened, nor has anyone made an effort to resolve the issue. At this...
At the end of March, after I accidentally deleted the StarMaker app and reinstalled it, I discovered that my account had been banned. Since then, I have not been able to access my account at all, and the issue is still ongoing. My StarMaker account ID is 100134386*** and I had not received any warni...
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