I am a StarMaker user on Android and I am writing because some of my accounts are currently marked as “forbidden account” and cannot join party rooms. This issue started yesterday and it affects only some of my accounts, not all of them. When I try to enter party rooms with those accounts, I receive a “forbidden account” restriction and I am not allowed to join. I contacted StarMaker support and I was told that my accounts were detected as multiple accounts and therefore banned from entering party rooms and similar features. However, my previous main account connected to Facebook has actually been banned since around 2021, and I only recently started opening and using accounts again about two weeks ago. I believe there may be a misunderstanding or an incorrect multiple-account flag applied on my accounts. I kindly request that StarMaker review my accounts again, remove the multiple accounts flag and the “forbidden account” status, and restore my ability to join party rooms. I would like to continue using the application normally and participate in party rooms without restrictions.
For about a year, I have been receiving a “multiple account” or “risky account” warning on the StarMaker app on my Xiaomi Note 11 Pro. When I log in, my account (𝓑𝔂𝐙𝐚𝐇𝐚𝐑𝐲𝐀s) is flagged this way, and I cannot join any party rooms or live sessions. To fix the issue, I deleted and reinstalled...
I log into the Star Maker app with the username “Ali_Ömür5555.” However, for some time now, I haven’t been able to enter any rooms. I keep getting a warning that says “due to account overload or risk,” and because of this, my access to all rooms is completely blocked. I haven’t made any payments an...
While using the Starmaker app on my Redmi device, I haven’t been able to enter any rooms for a long time due to the “multiple account” restriction, and I also cannot create a backup account. When I try to create a new account, I get an alert saying “maximum reached.” To fix the issue, I deleted my G...
I’ve been using the StarMaker app for about five years, but I was recently banned and I still don’t understand why. I always follow the rules, yet I cannot figure out the reason for this ban. These warnings keep appearing. When someone else checks my account, I still cannot log in, and I can’t even ...
I have been using my StarMaker account for about two to three months, and on February 27 my account and device were suddenly banned while I was on a live stream. The app logged me out automatically and showed the message: “Sorry your account is blocked due to illegal behavior in the app, the length ...
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