Starlight Refuses to Pay Winnings and Keeps Saying Bonus Active

profile
January 11, 12:56 pm
2

I deposited approximately $280 in total into online gaming sites connected through Starlight Live Support. I earned winnings from the games I played, but for about 4 days now, whenever I try to withdraw my money, the payment is not processed.

When I submit a withdrawal request, the system or live support keeps delaying my payment by saying “you have an active bonus,” without providing any valid explanation. Even though I have contacted live support 20–30 times, they give the same response every time and continue to stall without offering a clear explanation or solution. While I accepted the general terms during registration, there was no clear information stating that winnings would not be paid for days like this.

I simply want the money I deposited and the winnings I rightfully earned to be paid to me in full, and I do not want to be forced to deposit money into this platform again. I request that my winnings be transferred to my account as soon as possible.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Starlight Casino Withholding $1,158 Withdrawal Without Explanation

profile
February 14, 4:00 pm
1

Starlight Has Not Paid My $2,480 Earnings After Withdrawal Request

profile
February 24, 12:45 am
2

Starlight Casino Not Processing My $311 Withdrawal Request

profile
February 11, 10:23 pm
1

Starlight Withholding My Casino Winnings Without Explanation

profile
January 08, 12:09 am
2

Starlight Casino Delayed My $342 Withdrawal for 48 Hours

profile
January 22, 12:19 pm
2
Report a Similar Issue