Unable to Access My Stardoll Account – Seeking Help to Recover It

I am trying to log into my Stardoll account, which I haven’t accessed for 2-3 years. However, my account appears to have been deleted. I don’t remember the password, but I do have the username and associated email address.

When I attempt to reset my password by sending a link to my email, it doesn’t work. I am extremely frustrated as I don’t understand why my account is inaccessible, and I haven’t received any assistance.

Please help me recover my account as soon as possible. I am providing the required details, and I hope the support team can resolve this issue promptly. I value my account and want to regain access to it without further delays.