I bought a Stanley thermos from A101. The lid is damaged, and it leaks all over my bag. A101 informed me that my return period had expired. The thermos cost about 350 euros. When I contacted the Kutupayısı; Service Center, they mentioned that since I bought it from A101, it could be not original and, therefore, I dont have a warranty. But I remember, Stanley thermos used to have a warranty. The thermos has not even completed two years yet.
I purchased a Stanley thermos from A101, and it broke after only one year and ten uses. When I poured hot water into it, it began to leak on the outside, and the water-cooled within 3 hours. The Stanley thermos was advertised as keeping contents hot for 36 hours when I purchased it. I initially assu...
I bought a Stanley thermos two months ago, and now it's leaking. When I went to the store for an exchange, they told me to write to Kutupayısı's website since it's considered a personal product. I did, but I haven't received any response. The product is supposedly covered by a lifetime warranty, but...
I purchased a Stanley thermos from A101 and successfully registered it with Kutup Ayısı, Stanley's official distributor in Turkey. However, after a short period of use, I lost a small part of the thermos and submitted a warranty request to have it replaced. When Stanley responded, they refused to p...
I purchased a Stanley thermos in April, but it started leaking shortly after. Following their instructions, I filled out a warranty claim form on the Kutup Ayısı website and received confirmation that my claim was approved. They asked me to send the product via cargo, which I did immediately. Howev...
I used my Stanley thermos for 3.5 years without any issues, but over the past year, it has completely lost its insulation. The exterior gets extremely hot, and within just 1-2 hours, my drink starts cooling down—far from the long-lasting heat retention Stanley promises. I contacted Kutupayısı, the ...
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