I bought a Stanley thermos two months ago, and now it's leaking. When I went to the store for an exchange, they told me to write to Kutupayısı's website since it's considered a personal product. I did, but I haven't received any response. The product is supposedly covered by a lifetime warranty, but that seems to be a lie. The brand has built its name, and now they just care about making money. Their prices aren’t low either—they must think everyone earns money as easily as they do. I’m very disappointed.
I purchased a Stanley thermos in April, but it started leaking shortly after. Following their instructions, I filled out a warranty claim form on the Kutup Ayısı website and received confirmation that my claim was approved. They asked me to send the product via cargo, which I did immediately. Howev...
I purchased a Stanley thermos two years ago, trusting the brand’s reputation and the promise of a lifetime warranty. Unfortunately, it has started to leak, which completely defeats the purpose of a thermos. Even worse, although I’ve only ever carried it safely inside my backpack, the exterior is now...
I used my Stanley thermos for 3.5 years without any issues, but over the past year, it has completely lost its insulation. The exterior gets extremely hot, and within just 1-2 hours, my drink starts cooling down—far from the long-lasting heat retention Stanley promises. I contacted Kutupayısı, the ...
I purchased a Stanley thermos because it was advertised with a lifetime warranty, but my experience has been anything but reliable. The thermos started leaking, so I sent it in for service. I patiently waited an entire month, only to have the thermos returned to me with a cash-on-delivery charge—eve...
I purchased my Stanley thermos from Vatan Bilgisayar about two years ago. The product was advertised to keep drinks hot for 24 hours and cold for 8 hours, but it no longer performs as promised. It doesn’t keep beverages hot or cold anymore—completely defeating the purpose of owning a thermos. While...
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