Squarespace form submissions aren’t arriving in email, what’s the best way to resolve it?

If Squarespace form submissions aren’t arriving in your email;

• Contact Squarespace support via dashboard help or email and explain that form submissions are not being delivered
• Provide your site URL, form name/page URL, recipient email address, submission dates, and screenshots of form settings

Ask them to;

• Check email delivery settings and submission storage
• Verify the connected email provider and sender configuration
• Confirm whether submissions are being blocked, filtered, or stored internally

If the problem persists;

• Check the Forms → Storage section to see if entries are saved
• Test with a different email address or connect Google Drive for backup
• File a complaint on Xolvie to seek a reliable resolution and message delivery fix