Soouya tech support isn’t responding to my refund request, how can I get my money back?

If Soouya support hasn’t answered your refund request, start by resending your email to [email protected] with a clear subject, order ID/activation code, the purchase receipt, and a concise refund reason.

Soouya’s 30-day money-back policy covers technical failures or duplicate purchases when support confirms and can’t resolve the issue.

Attach any log files or screenshots Soouya’s refund docs ask for and give them a firm deadline in your message.

If that still gets no reply and the charge was on PayPal or your card, you can open a dispute with your bank or PayPal as a mistaken or unauthorized billing while including your support attempts as evidence, which often prompts faster resolution.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.