Skechers Sneakers Fell Apart In Only 6 Months – No Solution Provided
About 6 months ago, I purchased a pair of Skechers sneakers from the official website for 6,000₺. I work as a 112 emergency ambulance driver, and because I spend long hours on my feet, I chose Skechers for their supposed comfort. Unfortunately, this purchase turned out to be a huge disappointment. In just 6 short months, the shoes have: • Completely torn at the heel area, • Had the inner lining ripped apart, • Developed serious tears on the sides. Even though I sent the product for inspection under warranty, I was told that “no manufacturing defect was found.” It is absolutely unacceptable to claim that such severe damage in only 6 months is due to user fault, especially for a product at this price. Customer service was not solution-oriented at all, and my request was rejected. I paid 6,000₺ for shoes that became unusable in half a year, leaving me completely dissatisfied and disappointed. From a global brand like Skechers, I expected far better product quality and customer service. Unfortunately, both the product and the after-sales support have completely failed.
It is truly shameful to claim there is no manufacturing defect just by looking at the pictures of the shoe! This is absolutely not an acceptable response. You have to solve my problem.
