Skechers Distributor Fails to Address Shoe Deformation Issues!
The Distributor of Skechers Türkiye, Olka Spor Malzemeleri Company makes me aggrieved. I bought Skechers Flex Advantage 3.0 shoes from www.skechers.com.tr on 21.04.2023 , i used for 6 months and later those shoes appearing deformation. I called when i noticed these deformation, customer service says " if you send these shoes, we will investigate what happens, then we will call you." But when i see complaints about these Olka Spor Malzemeleri on the sikayetvar.com , the other customers say same words, but not making service. They are just investigate about deformations, but not repairing.If you would repairing those shoes, they making costs shoes' 1/2 price. What a shame! Unfortunately this is customer-aggrieving. And Skechers USA needs to obstruct to producing these Turkish Company. This Company called OLKA SPOR MALZEMELERİ, disgracing that real Skechers USA. Please help me for this problem, Yours sincerely.
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Dear Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you during the day. Skechers Customer Communication Center
Although a response was given stating that contact would be made during the day, I have not yet been contacted.
