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Sixt Car Rental Sweden Prepayment Cancellation Refund Complaint

Sixt Car Rental Sweden Prepayment Cancellation Refund Complaint
Kerem
Kerem
Sixt
April 13, 2024 1:19 PM187
Kerem's Thank You Message
Thank you to Sixt Customer Service for their quick response and support during the resolution process.

I just made a car rental reservation through Sixt's Swedish office. Unfortunately, I had to cancel the reservation well in advance of the scheduled rental date due to unexpected circumstances. When I tried to cancel using their mobile app, I was disappointed to learn that they would only refund half of the rental amount. It felt like I was being penalized for canceling ahead of time. I believe this policy is unjust and irrational, particularly given the ample notice I gave.

Kerem
Kerem
April 17, 2024 5:56 PM

Thank you to Sixt Customer Service for their quick response and support during the resolution process.

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