Resolved

Sixt Car Rental Sweden Prepayment Cancellation Refund Complaint

Sixt Car Rental Sweden Prepayment Cancellation Refund Complaint
187
Kerem's Thank You Message
Thank you to Sixt Customer Service for their quick response and support during the resolution process.

I just made a car rental reservation through Sixt's Swedish office. Unfortunately, I had to cancel the reservation well in advance of the scheduled rental date due to unexpected circumstances. When I tried to cancel using their mobile app, I was disappointed to learn that they would only refund half of the rental amount. It felt like I was being penalized for canceling ahead of time. I believe this policy is unjust and irrational, particularly given the ample notice I gave.

Kerem
April 17, 2024 5:56 PM

Thank you to Sixt Customer Service for their quick response and support during the resolution process.

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