I purchased a refrigerator, cooktop, and range hood from Siemens in İskenderun about nine months ago, and I have been dissatisfied from the very first day. Ever since the refrigerator was delivered to my home, it has had a persistent odor inside that never goes away, even though the appliance is still very new. The cooktop rusted in a short period of time, and the range hood does not function properly. The range hood is extremely loud and does not absorb odors at all, and now its buttons and lights are no longer working. Why should a brand-new, supposedly flawless product be sent for repair? When I open the refrigerator door, the entire house smells. We deeply regret choosing Siemens. As for the cooktop, it has already rusted—and we only learned that this was considered “normal” after contacting Siemens. I do not want to send my brand-new, never-used dowry appliances for repair; I want a replacement. When I contacted authorized service and customer support, I was told that even though the products are new and defective, they would not be replaced and that only repairs would be offered. I do not accept being given only a repair option when the products I purchased as new were problematic from the very beginning. I demand that Siemens replace the refrigerator, cooktop, and range hood entirely with new units.
I just redid my kitchen and decided to go all out with Siemens for my electronic appliances. But, the induction cooktop stopped working after just one week - it was a total disaster! The dishwasher also had a meltdown right after it was installed, turns out it was defective. We have contacted the se...
The Noisy Refrigerator I Bought from Siemens Samsun Atakum Store Is Not Being Replaced! I purchased 10 household appliances in bulk from the Siemens store in Atakum, Samsun. However, the refrigerator has been excessively noisy since the very first day. We’ve called Siemens service multiple times; th...
I bought a brand-new Siemens no-frost refrigerator, but I've encountered multiple problems since the purchase. Even after several repairs by the authorized service, the same issues continue to arise. Despite replacing components like the card, thermostat, and sensor, the refrigerator continues to ma...
I’ve been using a Siemens refrigerator for five years, and I’m shocked at its condition. Despite taking good care of it—no misuse, no damage, no neglect—it’s now full of rust and mold. This is completely unacceptable from a brand that claims to offer high-quality appliances. The exterior and interi...
We bought our Siemens refrigerator 8 years ago, trusting the brand name. But from the very first month, we faced issues. There was a bad odor inside, and the service team blamed a faulty digital temperature display. One team said the entire fridge needed replacing, but instead of following through, ...
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