ShopeePay won’t accept payments at checkout, how can I complete my order?

If your payments won't go through on ShopeePay, first check that your account is active and verified and that you have enough money to cover the whole order (including shipping and vouchers).

This is because not having enough money or having an account that isn't verified are common reasons for failed payments.

Shopee also has daily and weekly transaction limits that depend on the level of your account. This means that even if you have enough money, you can be blocked from checking out if you go over these limits.

Also, make sure that your app and device operating system are both up to date and that your internet connection is stable. This is because software that is not up to date or a connection that is not stable can mess up payments.

If it still doesn't work, restart the Shopee app, try to pay again, or use a different way to pay.

This is the information we have, but if you have more insights from your experience, please share in the comments.