I added about ₺970 worth of products to my cart on Shein. When I proceeded to checkout, I expected around ₺300 for shipping, but I was shocked when the total came out to ₺1900. Upon checking, I saw a customs duty charge of ₺580. I always thought customs duty was paid to PTT upon delivery, but it seems like it's now being charged online during the checkout process. Can someone please clarify if this is a new system? I’m confused and would appreciate more information on how this works. I wasn’t prepared for this extra charge, and it really impacted my purchase decision.
Hey there, I'm planning to make a purchase from SHEIN. The shipping cost for the ₺900 purchase is ₺320. What is the cause behind this? Do I need to pay customs duty as well? I'll end up spending more than the cost of the items I'm purchasing. I would appreciate receiving information about this. If I...
Hello, I made a purchase from Shein totaling ₺2400, which included clothes, a case, and a bag. However, I was charged a customs tax of ₺1600. Is this normal? Are there others who have encountered similar customs charges? This amount seems excessive to me. I've heard of cases where people paid half t...
On August 10, 2025, I placed an order on Shein for a dress to be delivered to Bitlis. My invoice clearly lists the product price and a ₺333 customs fee as separate charges. However, there was no information anywhere in the ordering process—either during checkout or payment—about whether I might be c...
For the shipment with barcode EV0513***58CN, I paid a total of ₺2422.95, including tax. Upon delivery by PTT Cargo, I was unexpectedly charged a ₺700 shipping fee. I received no notification about this charge during or after the purchase. Additionally, I believed that shipping was free for orders ov...
While trying to place an order on Shein, I noticed a major and unexplained price difference. The total value of the items I selected was around ₺7,000, but when I proceeded to checkout, the amount displayed jumped to ₺12,737.45. This is an enormous gap, and there was no clear explanation for why the...
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