My Shein package arrived in Turkey on September 19, but it’s been four days, and it still hasn’t cleared customs. The total cost, including shipping, is over €30, and I’m concerned that it’s stuck in customs. If my order has been held up, I want my items returned immediately. I’m ready to provide any necessary photos or documentation to help resolve this issue. I expect Shein to take action and address this delay as soon as possible. This has been a frustrating experience, and I need a prompt solution before this situation drags on any longer. Please resolve this matter quickly.
I’m requesting a refund from Shein as my order has been stuck at Istanbul Airport for an extended period, and it’s still not arriving. I’ve tried to cancel my order, but I’m unable to, and there seems to be no option for a return. While I’m willing to let the products remain, I need my money back as...
I placed an order with Shein on June 29, 2025, and while the package has already landed in Turkey, it has been stuck for 8 days with no movement. It has now been 13 days since I placed the order, and based on the current pace, it looks like it may take up to 18 days for it to finally reach me. My t...
Hello, I placed an order with Shein and my packages—tracking numbers PALTR0001750826YQ and PALTR0001750717YQ—have been stuck for three days without delivery. I’m kindly requesting that these items be delivered by Monday at the latest. It’s extremely frustrating that my orders made it all the way fro...
I placed an order on Shein, but since the total amount of my three separate packages exceeded 30€, I wasn't able to receive them from customs. Not only was I unable to collect the packages, but Shein still hasn't refunded me the money. It's incredibly frustrating that I can't even contact them by ph...
On November 3, I placed an order on Shein for a hair product totaling $32. My delivery address is in Istanbul. Since November 7, the tracking status has been stuck on “airplane arrived at destination airport,” and it hasn’t updated for 10 days. The only tracking available is through the Shein app—th...
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