My Seat Ateca has a recurring issue with the vent grilles falling out, a problem I’ve seen reported by many other users. Some customers receive approval for replacements, while others are denied without clear reasoning. It’s unclear what criteria Seat uses to determine eligibility, or why this is deemed a user fault in some cases. How are we expected to use these vents to avoid such problems?
This defect is clearly an inherent flaw, yet Seat seems to push the responsibility onto customers. I’ve submitted my complaint to the relevant authorities and will pursue legal action if a resolution isn’t provided. Seat, please address this issue transparently and offer a fair solution for all affected users.
I purchased my Seat Ateca in December 2023 and, overall, I’m satisfied with the car. However, the air vent grilles have a chronic defect. When one broke, I contacted the dealership, but they informed me that it wouldn’t be covered under warranty. To my surprise, I’ve seen other customers have simila...
I’ve had my 2023 Seat Ateca for less than a year, and already three AC vent buttons have broken. When I took it to the service center, they claimed the breaks were due to external force and refused to cover the repairs under warranty. After researching online, I found numerous similar complaints abo...
I purchased a 2024 Seat Ateca, and soon after, I noticed issues with the front passenger and driver window controls—they don’t operate properly. When I reported this problem to the authorized service center in Antalya, Başaran Oto, they claimed the issue was due to “external factors” because I had w...
I bought a new Skoda Scala in September 2023. After about a year of use, one of the air vent adjustment knobs, located at the center of the instrument panel, detached from the air vent flaps. Yesterday, the second knob detached as well. When the first issue occurred, I called three different Skoda s...
I own a 2021 Volkswagen Golf 8 1.0 eTSI. In the fourth month after purchasing the car, the dashboard area where the heater vent and its direction control grille are mounted began to deteriorate. I went to the authorized service center in Antalya Başlatan and showed them the issue. Since the damage w...
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