I bought a Samsung television two months ago. Throughout the process, they assured me that I would receive a gift card worth 2750 TL within 21 days. However, for the next two months, they kept telling me to wait, claiming that the process was still in progress. "We deposited your money on July 6th," they say now. If you haven't used it within a month, it has expired due to a time limit," as if mocking me, with no prior information or even sending the money. It's extremely frustrating to see them use the gift card expiration as an excuse when they never kept their end of the bargain. Exasperating is their lack of transparency and fulfillment of their promise.
I bought the Samsung 75Qn85c TV for ₺6000, which came with a ₺6000 gift card. They sent the card after about 1-1.5 months, and to my surprise, they also deposited ₺3000 separately. It was like a joke. When I pointed out the missing amount, they assured me it would be deposited. It's been two months,...
The gift card that was included with the TV I bought from Samsung around New Year is still not activated. I was informed that I would receive the gift card during the installation of the TV, but unfortunately, that did not occur. It took 20 days to get the CTS card, and now I've been informed that i...
We bought a TV on third of April. The service for the service with what is it called the service came and they gave me three gift cards. They said we're part of a campaign. Each card was valued at 2000 Turkish lira. We applied for the campaign. We got the confirmation on 5 April today is May 17. And...
On 24.11.2024, we purchased a Samsung TV (model QE55S90) from the MediaMarkt store as part of a ₺5000 gift card campaign and paid the full amount. However, the Ininal card we received arrived empty. We were later informed that only ₺2750 could be loaded onto it. They sent a second card, and the plan...
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