I bought the Samsung 75Qn85c TV for ₺6000, which came with a ₺6000 gift card. They sent the card after about 1-1.5 months, and to my surprise, they also deposited ₺3000 separately. It was like a joke. When I pointed out the missing amount, they assured me it would be deposited. It's been two months, and in this time, every call has been met with the same response: "It'll be deposited on Friday," they say, claiming they've reported the issue to their colleagues. It's become a never-ending game of delay tactics. I'm fed up with this; it's Friday again, and the money still hasn't arrived. When I call, they ask, "Has the money been deposited?" as if they don't know. Samsung, resolve this matter! You're not a small shop! This marks my third TV purchase from Samsung in recent times!
I bought a Samsung television two months ago. Throughout the process, they assured me that I would receive a gift card worth 2750 TL within 21 days. However, for the next two months, they kept telling me to wait, claiming that the process was still in progress. "We deposited your money on July 6th,"...
On 24.11.2024, we purchased a Samsung TV (model QE55S90) from the MediaMarkt store as part of a ₺5000 gift card campaign and paid the full amount. However, the Ininal card we received arrived empty. We were later informed that only ₺2750 could be loaded onto it. They sent a second card, and the plan...
I purchased a Samsung S95B 65-inch television from the Teknosa store at Mall of Istanbul in December 2022. The sales representative informed me about a cash card campaign worth 3750 TL that came with the television. I filled out the form for the campaign before January 15th, and the cards were deliv...
I bought the Samsung model 85qn900b TV. At the time I bought it, there was a Paracard campaign that would give me 20,000 TL, so I signed up. Only 5,000 TL were added to my account after a month. I talked to Samsung by phone more than once about this missing amount. During our first talk, they said t...
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