Samsung Z Fold Ultra Delivery Delayed Due to “Systemic Problem” – Cancellation Request

I purchased a Samsung Z Fold Ultra and made the payment about two weeks ago, with delivery scheduled for last week. Despite this, the product has still not been delivered. I am constantly told there is a “systemic problem” but no concrete solution is offered. When I write via WhatsApp, I do not receive any response. When I call, I cannot reach a representative for a long time, and when I finally get connected, I am only told to wait. I have paid the full amount and I do not accept being kept waiting indefinitely without any clear information. I find it unacceptable and a complete disgrace that a technology company like Samsung causes such victimization and leaves its customer in this situation. I request that my order be immediately cancelled, my grievance resolved as soon as possible, and the necessary actions taken so that I am not further victimized in this process.