Part of the frame of the main front screen of my Z Fold 4 has detached itself and broken after a few seconds. The phone has absolutely no scratches at all and has not been dropped or hit against anything. Bearing this in mind the problem is indeed a production-related fault. However Samsung service in Turkey rejected to fix this problem under the warranty of the phone. Neither they could locate any scratch on the phone and in the vicinity ofbthe faulty frame of any kind. I request Samsung to stand behind their flagship phone and fix this problem under the warranty. The service code number: 4268214421
I'm Irfan D*****. I bought a Samsung Z Fold 4 phone around 6 months ago. Lately, I've noticed that the folding mechanism of my phone isn't fully opening. I brought my phone to the Samsung service center in Muratpasa, Antalya. They confirmed that the screen was undamaged and identified the issue as a...
On December 31, 2022, I purchased a Samsung FlipZ4 phone. The folding mechanism became deformed after only 7 months. Before purchasing, I specifically inquired about any potential issues with the folding mechanism and was assured that nothing of the sort would occur. After 7 months, however, the fol...
On February 29, 2024, I brought my Samsung Fold device to their authorized service center due to an unresponsive screen. I was experiencing the well-known hinge issue common in Fold series devices, where the hinge becomes stuck and the screen fails to open properly. Unfortunately, during a minor att...
I have a Samsung Z Fold 4. Currently, when I turn on the main screen, there is a black strip in the middle, and the touch does not work. I bought my phone in Germany, but I live in Turkey. In my research, I saw that there are a lot of people with similar problems. The problem is chronic, and when I ...
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