My Samsung BU7500 TV had to undergo a full panel replacement within just two years because of a row of dead pixels across the screen. Unfortunately, only a year later, the same issue came back along with dark spots on the LEDs. As soon as the warranty expired, the brand refused to provide any support. It’s been just 2 years and 4 months since I bought this television, and having to deal with one panel replacement and then another breakdown right after the warranty ended is incredibly frustrating.
I’m writing this to inform those considering purchasing a Samsung TV about the issue I’ve experienced. We purchased a Samsung 58TU7000 TV on November 11, 2020. Close to the end of the 2-year warranty, the panel malfunctioned and was replaced under warranty. However, on December 1, 2024, the panel fa...
I'm writing to express my anger and dissatisfaction with the recent lack of customer service I received from Samsung. I bought the Samsung 55Q80B TV last week and had it professionally installed. The technical service reported four dead pixels (black dots) on the panel during the installation proces...
Towards the end of 2019, I purchased a Samsung 55NU7100 television, and all of a sudden, the screen darkened to an incredible extent. Even though nothing hit the screen, out of nowhere, half of the display basically disappeared. After doing some research online, I found out that this is a known chro...
I bought a Samsung 55TU7000 4K TV and it worked great for 2 years without any problems. Sadly, only a month after the warranty ran out, the TV stopped working. I reached out to Samsung service on August 29, 2024, and they picked up the TV for repairs. After waiting 45 days, I found out that the TV h...
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