Samsung TV Defect Complaint - Repeated Panel Failure

Samsung TV Defect Complaint - Repeated Panel Failure
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Mustafa
September 23, 2025 4:10 pm
52

My Samsung BU7500 TV had to undergo a full panel replacement within just two years because of a row of dead pixels across the screen. Unfortunately, only a year later, the same issue came back along with dark spots on the LEDs. As soon as the warranty expired, the brand refused to provide any support. It’s been just 2 years and 4 months since I bought this television, and having to deal with one panel replacement and then another breakdown right after the warranty ended is incredibly frustrating.

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2-Year Warranty on Samsung QLED TV Meant Nothing, We'll Have Straight Lines on the Screen Forever

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December 13, 2023 8:33 pm
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"We have experienced how the quality of Samsung's top-tier screen product, which was promoted as high-end, has deteriorated in just 2.5 years. In a separate situation, while the same TV can currently be found on the market for just under 22,000 TL, they are asking for 18,000 TL + VAT just for a panel replacement, which is literally a joke."
2-Year Warranty on Samsung QLED TV Meant Nothing, We'll Have Straight Lines on the Screen Forever
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