We bought a Samsung television in November. We soon noticed that there was a crackling noise coming from the TV's speaker and we requested service regarding it. The service came and said they would fix it, but it didn't. We called again and this time they took the TV away. Even though we stated that we did not want repair, they repaired it and brought it back, but the problem was still not solved. On top of that, they called and said there was a problem with the screen and it needed to be replaced. Even though I insisted that I demand change, they still did what they knew. I demand that these people, who are incredibly incompetent in their solution, take action and replace my television.
Dear Customer, Thank you for contacting us. We kindly ask you to provide us with your name, surname, and contact information so that our solution center can get in touch with you. Sincerely, Samsung Electronics Turkey
Hello, I bought a 58-inch Samsung television. When the TV was only 5 or 6 months old, the screen started to break. I was determined that it be replaced. Even though it's still under warranty, I won't let the same problem happen after the warranty runs out. Replace my TV, especially since there are m...
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In May 2023, I purchased Samsung's 65QN 700B 8K model TV. When buying a product, especially such a crucial one, you research and choose a brand you trust. However, in December, a static noise started coming from the TV even when it was turned off, audible even from across the room. I contacted the s...
Oh man, I am so pissed right now! I was just watching TV on my Samsung, and then it randomly shut off. And when I tried to turn it back on, nothing happened except for a red light flashing. What the heck?! So, I searched online to see if anyone else had this problem, and guess what? Apparently, it's...
I bought a Samsung television, but the LEDs started to malfunction right away. We asked for a new television, but Samsung insisted on replacing parts. After replacing the LED, we restarted using it, only for the main board to burn out. We requested a new TV once more, but Samsung chose to replace an...
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