Samsung dishwasher Samsung DW-FN310W door bottom sealing gasket is deformed and shattered. When you wanted to buy it from the authorized service, they said that it was sold with the front cover plate and gave a price of 2750-3000 TL. There is probably nothing more ridiculous than selling a small gasket for almost half the price of a new machine. People who ask me for Samsung advice are shocked when I tell them to change the cover for a gasket. I want Samsung to find a solution to this situation. I don't want to buy a new machine for a 150-200 TL gasket. The gasket is sold on foreign sites, but you cannot find it anywhere in Turkey.
Dear Samsung, I bought a Samsung dishwasher from Istanbul, Türkiye. The door lock of my dishwasher was broken, and the door wouldn't close. I requested support from the authorized service, and they came and confirmed that the door lock was indeed broken. However, they said that in addition to repla...
I purchased a Samsung washing machine two and a half years ago, and since its installation, it has been functioning with problems. I have received poor service from Samsung, and their corporate support has been lacking. When the service technician came for the installation, I asked about extending t...
I purchased a Samsung washing machine from an Evkur store, and the door seal gasket failed while it was still under warranty. When I contacted customer service, they replaced the part on the grounds that it was a material defect. However, the same problem reappeared shortly after the first replaceme...
I bought a brand-new Samsung WW90T4020CE 9 kg washing machine, and less than a year later, the rubber door gasket tore—which should never happen with such a new appliance. When I contacted customer service, they told me that torn gaskets aren't covered under warranty and blamed it on “user error,” s...
For about five months, I have been facing persistent mold and rust formation in the lower basket of my Samsung DW60H3010FW dishwasher, and despite regular cleaning, the problem continues. When I contacted the authorized service center in Ankara, I was charged ₺6,680 for the lower basket replacement....
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