Samsung Did Not Show Up for My Air Conditioner Installation
We scheduled a date for the Samsung air conditioner installation via WhatsApp, but no one showed up on that day, and we weren’t informed of any changes. They gave us a service number, and when we called, the woman who answered dismissed us without any explanation, simply saying, “There’s still a week to 10 days left.” I don’t understand how she can give that information without even asking for the order number, name, or surname. They seem to be doing everything they can to delay the installation. I have a sick baby—otherwise, why would I want to install an AC in August? If it were just for comfort, I would’ve had it installed at the start of summer. The heat in this region doesn’t ease up until mid to late August. Their lack of care is beyond frustrating.
