Samsung Air Conditioner Installation Service Delay Issue
I bought a Samsung air conditioner on June 11, 2024. I made a service appointment, and it's set for July 4, 2024. They are unwilling to speed up or redirect to another service. All they ever do is make excuses about being too busy. Does Samsung plan ahead for increased summer demand and make arrangements for additional services? Is it wise to rely solely on selling the product and leaving the rest to chance? I need help right away.
Progress
SI purchased a Samsung Air Conditioner on 11/06/2024 and requested an appointment for the installation. An appointment was made on 04/07/2024. There is no forwarding or any other service guidance. No solution is produced. Let's sell the product and see what happens. I am waiting for urgent help.
You requested an appointment for Samsung Air Conditioner purchasing service on 11/06/2024. Since the appointment was not included on 04/07/2024, no forwarding or other service guidance was made. Can't understand the situation and find a solution? We'll see if the logic behind selling the product is correct. I need urgent help.
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section. Best regards, Samsung Electronics Turkey
There is still no solution...
