I bought a Samsung air conditioner on June 11, 2024. I made a service appointment, and it's set for July 4, 2024. They are unwilling to speed up or redirect to another service. All they ever do is make excuses about being too busy. Does Samsung plan ahead for increased summer demand and make arrangements for additional services? Is it wise to rely solely on selling the product and leaving the rest to chance? I need help right away.
SI purchased a Samsung Air Conditioner on 11/06/2024 and requested an appointment for the installation. An appointment was made on 04/07/2024. There is no forwarding or any other service guidance. No solution is produced. Let's sell the product and see what happens. I am waiting for urgent help.
I purchased a Samsung 'Windfree' model air conditioner and scheduled an installation service on June 14th. The customer representative told me they would call to set up a time for the installation. I also contacted Samsung Turkey's WhatsApp line, and yesterday they informed me that due to high tempe...
I recently purchased an air conditioner from Samsung. At the time of purchase, the seller assured us that installation would be completed within a week at most. However, after delivery, when we requested an installation appointment, we were told it would take over three weeks. Given this approach a...
We bought the Samsung wind Free 1+2 air conditioner in July 2024 and the air conditioner was installed in 4 months. It was installed in winter and we did not use it. When we turned it on to use it in 2025, we saw that the air conditioner did not cool and blew no differently than a fan. For 2 months ...
The Samsung AC service technician arrived on July 22, 2023, to install my new air conditioner. However, to my surprise, it is not cooling at all. How could this be? According to the service, they can only arrive on August 2, 2023. But what about the agony I'm experiencing in this scorching heat? Is ...
I purchased a Samsung AR12TXHQASI / SK 12000 air conditioner from a shopping mall on 23/07/2024. I have been calling the number 444 77 11 every day for 10 days and inquiring about service directions for the installation. However, despite being assured that they would contact me, I have yet to receiv...
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