Samsung 55TU8500 Model TV Panel Issue Post-Warranty
Ever since my Samsung 55TU8500 Model TV warranty expired, I've been dealing with a recurring panel problem (Samsung Tizen - Panel malfunction). The screen keeps flickering, and it looks like a lot of people are dealing with the same issue. It's clear that this is a long-standing problem, but official service centers won't admit it and ask for expensive repair costs. It's pretty crazy that a lot of people have this issue right after their warranty runs out. We want a solution to our complaints and will take the issue to the Consumer Arbitration Board with legal representation if needed.
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests regarding our products and services through the contact us section or via our call center. Best regards, Samsung Electronics Turkey
"Automatic, no action taken other than the ready Text response"
I would like to thank Ms. Emel from the Solution Center for her follow-up and information regarding the process, as well as for her interest, attention, and assistance.
