I purchased the Samsung Jet VS9000 cordless vacuum, expecting durability and quality. However, shortly after buying it, the dustbin cracked. Since Samsung doesn’t sell this part separately, I had no choice but to glue it together just to keep using it. Eventually, it broke completely and became unusable. For a while, I tried to hold it together with rubber bands—which is unacceptable for a premium product.
Upon researching, I found that this dustbin issue is a common problem among Jet VS9000 users. That’s bad enough, but now the battery has failed too, just 2–3 years after purchase. It no longer charges or powers the vacuum, making the entire product worthless.
To make matters worse, no spare parts are available, so I can’t fix it even if I’m willing to pay for the repair. I’m beyond frustrated that a product this expensive can fail so quickly—and with no way to replace basic components like the dustbin or battery.
I purchased the Samsung Jet VS9000 cordless vacuum about 3–4 years ago for nearly ₺1000 worth of value at the time, expecting a long-lasting, premium product. Unfortunately, that has not been my experience. From day one, the plastic dustbin was extremely difficult to remove and reattach—it always fe...
I purchased a Samsung Jet VS9000 cordless stick vacuum in November 2020, expecting long-term performance from a premium product. Unfortunately, just a few months ago, the battery died completely, and the vacuum stopped working altogether. Given that such devices should have at least 4–5 years of fun...
I’ve been using the Samsung Jet 90 (VS9000) cordless stick vacuum—one of Samsung’s top-tier models. Recently, and without any impact, damage, or warning, the battery stopped charging completely. Normally, I would expect some decline in performance over time, not a sudden complete failure like this. ...
I purchased a Samsung Jet VS9000 cordless vacuum in late 2020. In December 2023, I brought it to the service center due to a malfunction, handing over the vacuum, battery, and dustbin together. When I received the device back, it seemed to be working. But shortly afterward, I received a call from th...
I’ve only been using my Samsung V7700 robot vacuum for two months, and already it's showing major quality issues. First, the rotating brush’s wire broke, which is completely unacceptable for such a new device. As if that weren’t enough, the water tank is now leaking as well. This is honestly ridicu...
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