I’ve been using the Samsung Jet 90 (VS9000) cordless stick vacuum—one of Samsung’s top-tier models. Recently, and without any impact, damage, or warning, the battery stopped charging completely. Normally, I would expect some decline in performance over time, not a sudden complete failure like this.
When I plug the vacuum into the charger, the indicator lights flash briefly, then the device shuts itself off. It won’t charge or power up at all. This is clearly not how a flagship product should behave. I’ve always trusted Samsung for premium performance and durability, but a product at this level should not become unusable after just 3 years.
I believe this is a defect with the battery itself, and I’m not the only one—I've seen similar reports from other users. Samsung needs to acknowledge that this isn’t just normal wear and tear; it’s a quality issue.
I purchased a Samsung Jet VS9000 cordless stick vacuum in November 2020, expecting long-term performance from a premium product. Unfortunately, just a few months ago, the battery died completely, and the vacuum stopped working altogether. Given that such devices should have at least 4–5 years of fun...
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I purchased a Samsung Jet VS9000 cordless vacuum in late 2020. In December 2023, I brought it to the service center due to a malfunction, handing over the vacuum, battery, and dustbin together. When I received the device back, it seemed to be working. But shortly afterward, I received a call from th...
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