I purchased the Samsung Jet VS9000 cordless vacuum about 3–4 years ago for nearly ₺1000 worth of value at the time, expecting a long-lasting, premium product. Unfortunately, that has not been my experience. From day one, the plastic dustbin was extremely difficult to remove and reattach—it always felt like it would break. And now it finally did. The locking tabs (clips) snapped off, rendering the dustbin unusable.
The most frustrating part is that there’s absolutely no way to find a replacement part. I’ve contacted multiple authorized dealers and service centers, and they all told me the same thing: no stock, no support, and in some cases, they even admitted that parts for this model are practically impossible to obtain.
Even if the parts were available, the prices are shockingly high. But what’s worse is having no access to the parts at all. I’m left with a vacuum that I paid a premium price for, now sitting useless in my home just a few years later.
I purchased the Samsung Jet VS9000 cordless vacuum, expecting durability and quality. However, shortly after buying it, the dustbin cracked. Since Samsung doesn’t sell this part separately, I had no choice but to glue it together just to keep using it. Eventually, it broke completely and became unus...
I purchased a Samsung Jet VS9000 cordless stick vacuum in November 2020, expecting long-term performance from a premium product. Unfortunately, just a few months ago, the battery died completely, and the vacuum stopped working altogether. Given that such devices should have at least 4–5 years of fun...
I own a Samsung cordless stick vacuum, and its battery failed shortly after the warranty expired. What’s even more frustrating is that my family owns three more units of the exact same model, and none of them have had this issue—just mine. When I reached out to Samsung’s authorized service, they quo...
I bought a Samsung robot vacuum. After a while of use, I was unable to locate or purchase spare parts from either the dealer or the official service. I contacted customer service, who informed me that it would take two months. I waited for two months before learning that the parts would be shipped f...
I’ve only been using my Samsung V7700 robot vacuum for two months, and already it's showing major quality issues. First, the rotating brush’s wire broke, which is completely unacceptable for such a new device. As if that weren’t enough, the water tank is now leaking as well. This is honestly ridicu...
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